Free Shipping

On all orders over €60

Free Click & Collect

Available for collection in-store

Gift Vouchers

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FAQs

Select a question from the list below and click to reveal the answer. If we have not answered your question, click here to contact us directly

How can I contact you?
Do you have a catalogue?
I need more information about a product, what do I do?

We aim to give as much information about the product in the product description as possible, however if you require further information please do not hesitate to contact us.

How do I use my promotional code?

Once you have added your items to the shopping basket, click on “Checkout” in the top right corner. There is a box opposite the subtotal where you can enter your “Discount Code”. Once you have entered your code, click on “Apply Code”. If your promotional code or discount code is correct, the discount will be applied to the total.

How long do I have to return items?

We offer an exchange or refund on all unused and unworn items returned to us within 10 days of delivery.

* Please note : Our online returns policy differs to our returns policy instore.

How do I return an item?

Please contact us to let us know that you would like to return an item and the reason for the return. Return the item along with the receipt and the reason you are returning the item to:

Returns Department
Standun
Spiddal
Co. Galway
Ireland

Please ensure the items are protected, as we cannot take responsibility for any damage caused in transit.

I have received an incorrect or faulty item

Please contact us within 24 hours of receiving the item and we will resolve the issue.

How much is the delivery cost?
Ireland:

Delivery within the Republic of Ireland costs €3.95 and is FREE for orders over €100.

Northern Ireland and the UK

Delivery to Northern Ireland and the UK costs €5.95 and is FREE for orders over €15.

Europe

Delivery within Europe normally costs €15 and is FREE for orders over €200.

USA and Rest of the World

Delivery to the Rest of the World costs €25 and is FREE for orders over €200.

How long does delivery take?
Ireland:

Delivery within the Republic of Ireland normally takes 3-4 working days.

Northern Ireland and the UK

Delivery to Northern Ireland and the UK normally takes 5-7 working days.

Europe

Delivery within Europe normally takes 1-2 weeks.

USA and Rest of the World

Delivery to the Rest of the World normally takes 2-3 weeks.

If you need items delivered faster than our normal delivery times please contact us and we can give you a quote for special delivery.

Are the items being delivered insured?

All items we send are fully insured!

How do I know that you have received my order?

If we have received your order, we will send you an email confirming that your order has been received.

Do you have an extended return policy at Christmas?

Christmas presents may be returned up until the 7th of January. You may return them to us by post or instore for an exchange or credit note. Please ensure to include your receipt or gift receipt.

Is it safe to order online?

The gateway that we use on our website is SagePay. SagePay use the highest level of card data security (PCI DSS Level 1 compliant).

Can I get my items gift-wrapped?

We have an option available at checkout to allow you to have items gift wrapped.

How can I pay for my order?

We accept all major credit cards including Visa, MasterCard, American Express and Laser.